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  Public Ticket #3196822
Customer Panel and User Roles
Closed

Comments

  • Rick started the conversation
    December 28, 2022 at 5:43pm

    I have enabled the setting “Automatically create Amelia Customer user”

    I have enabled the customer panel for the Amelia Customer role in the settings

    I have created a page and placed the Customer Panel shortcode in that page

    I have added the Amelia Customer role to all my existing wordpress users

    I logged in as a test user and visited the the customer panel page. I was then prompted for a password which of course I don't have as this user has yet to make a booking on Amelia - see attached screenshot.

    I thought that the Customer Panel would display for all users with the Amelia Customer role, even if they had not yet made a booking?

    I can confirm that once one of my users, who already has the Amelia Customer role assigned, makes a booking, then the control panel appears perfectly without the password prompt.

    Can you help?

  •  1,733
    Marko replied
    December 29, 2022 at 8:00am

    Hello Rick,

    Thank you for reaching out to us.

    Yes, that is how Amelia is designed. If a customer did not make a booking in Amelia he can not access the customer panel. Only when a booking is made then they can access their profile.

    If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 


    Kind Regards, 

    Marko Davidovic [email protected]

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