Would it be possible to skip last step in the booking process, if the customer has already been identified? It is a constant complain of our customers, as it is a litlle enoying to have to confirm again the customer personal data to end the booking process.
Unfortunately, currently, this feature is not built-in in Amelia. Customers must confirm or enter their data so that appointment can be made with that pieces of information. Unfortunately, this can't be changed.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Would it be possible to skip last step in the booking process, if the customer has already been identified? It is a constant complain of our customers, as it is a litlle enoying to have to confirm again the customer personal data to end the booking process.
Hello ,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. Customers must confirm or enter their data so that appointment can be made with that pieces of information. Unfortunately, this can't be changed.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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