We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
we want to use the product as an on call booker for a group of doctors . Your recurrent events with precise time control are great we have 2 questions
1. can we allow someone to book an event that is already in progress. our on call time is 5-8 so they need to book between 3 and 8 so the event would be in progress
2 In canada we do not charge for visits but do need more information from a patient
We need a booking form that collects their health number last first birth date and telephone and family doctor information and ideally a text field like this to put in the reason for visit We do not want any billing information on the screen
Is this possible ?
happy holidays
franklin
Hello Franklin,
Thank you for reaching out to us.
1. For services and appointments this is not possible, but for events this should be possible if you set date that booking for this event will event close later after the event.
2. You can do that easily with our custom field option. You can read more about custom fields on this link https://wpamelia.com/custom-fields/.
You can buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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I got confused with your answer to number 1
Our hours are from 3-8 and I want someone to be able to enter their booking information any time during this event
and only show the one event on the screen After 8 the event shuts down until the next day at 3 -8 when the recurring event opens again
Is that possible
thanks
Hello Franklin,
You can manage an event and during that event you can add attendees. But there are 2 options, you can either display the entire list of events together with recurring or you can display only one event without recurring events.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables