Hello!

We need help with displaying services for membership subscription

Since there's no built in subscription we are trying to manually work around this by using a membership plugin. Essentially we need to create two types of services regular and for members. Then there's also the limitation that we can only have one level of categories. 

How can we work around this to display the ability to book for services under multiple categories one one page. We do not want to have to create separate pages for each category. We are just trying to have two separate pages for member and non member. But within each there are still different service categories.

It will be helpful if we have the ability to add another level of categories or have the option to select multiple categories when displaying a booking page.

Another question, is it possible to assign services to a customer so they can book for that service without payment?

Thank you

I'm a bit disappointed with your response, it seems you didn't read my question but just sent a canned response. 

My question is not about membership feature but a workaround that. Please read my message again. How can I display multiple categories with the booking form?

On the booking form I want to display services from a specific list of categories, how do I do that?

I like Amelia but that's a pretty basic feature that should be added especially since there's only one level of categories. 

And my next question, is there a way to globally block time and not just day off for our spa. We have 11 employees and if we have to close for an hour or two for a staff meeting, we have to go in and manually update the hour for each employee which is tedious. Isn't there a way to globally block time on the calendar? 

Is there anyway to currently block time on the calendar for staff meeting? I don't want to add day off just block time for the entire office. How can we do this? If this feature is not available, please can they make this available. It should be a standard

We have recently noticed that our customer panel is NO Longer working. We had it set up before where customer creates account on our Wordpress site before they book their appointment so that our Wordpress login and Amelia are synced. But now it is no longer working and requiring to 'Send An Access Link'!!. See screenshot

What is the cause of this? And how do we fix this?? It is quite frustrating 

We have checked this option but it is requiring user to login again even though they're already logged into the Wordpress. It was working flawlessly before, something has recently changed right?

The user is supposed to be automatically logged in to Amelia when they're logged into Wordpress. It doesn't make sense to have two separate logins they should be synced. How do we fix this? 

Hello, we are using Version 5.1. 

In addition, we are having issues with Amelia Manage not being able to book appointment. I thought Amelia Manager user role can schedule appointments? Unfortunately it is not working for us. Please check and advise.

Hello, I thought we are supposed to have automatic updates? Is that not working anymore?

Hello we deactivated and reactivated and still not getting the update option. 

Also our Amelia manager role is unable to book appointments. 

And we are still trying to resolve the issue with the user login

please help

Hello Uros! Yes please can you assist to install the update. I have tried deactivating and reactivating the plugin but it does not prompt update. I have also tried to activate the Amelia code and it still does not prompt update. What information do you need to update the plugin?

Hello! Just checking on this, thank you!

Hi Uros,

I am having a hard time with the installation, you'd offered to assist with the update can you please help. Normally we update with a single click but this is requiring going into ftp files etc. Will future updates be a simple click? Can you please assist with this update. Thank you

Hello, just checking on the status of this. Thank you

Hello!! I'm getting a critical error to our website due to the Amelia plugin, can you please provide me with the update on the install. I didn't expect the update to shut down my website

Hello! We are having issues with our Amelia form, email and phone number are supposed to be required however it is not showing up as required even though we have this option checked in Amelia setting. Please assist

Hello thank you, it worked. The other question I have, how do I make a day that we are typically closed AVAILABLE. For example we are usually closed on Sunday but one Sunday we will be open. Where do I go to make that modification to the schedule.

Also how do we upgrade our license? All the new feature updates are being done on the pro license and not the basic. I feel like we are getting robbed and we paid for the lifetime license :(

Also which demo has the Cart feature

Hello! Doesn't Amelia have automatic updates? Why do we always have to manually update the plugin? 

We are also having issues with Amelia not showing prices in Woocommerce checkout

Hello!

How can we set our calendar to only show from our start to close time. Currently the calendar shows from 12am to midnight so we need to scroll all the way down to see appointments very inefficient.

Hi Uros, for example when we open the calendar we see 12am on the calendar and we have to scroll all the way down to 11am when our spa is open. We don't need to see 12am in the midnight on the calendar. So we want the calendar to only show the hours that we are open so we are not scrolling and scrolling. Please see the screenshot to see what I'm referring to. 

Great! Thank you

Hello! 

I had a couple questions

1) We have Amelia services linked to woo commerce products but we also sell those products as gift cards as well. Does it affect any functionality if we have it setup like this or do you recommend we create separate products for Amelia and the virtual woocommerce products. We have setup this way so that it keeps service reviews all together on one page

2) We have the basic lifetime Amelia membership which does not include the cart feature but I noticed that we can direct customers to cart where they can continue shopping and add additional appointments. Is there any problems with using it this way? Essentially this seems to be a workaround to allow customers to book additional appointments but is there any system related problems with doing this?

Thank you in advance

OKK Noted for next time, can you please answer the question that I posted. 

Also, every time I create a new ticket I have to enter my purchase code and it is very inconvenient and the code is not always readily accessible.  

Hi UROS

1) My comment is not about selling gift cards per say but wondering if selling gift cards with the same products Amelia is linked to will create any PROBLEMS WITH AMELIA? 

2) I am so sorry but I don't understand the video, did. you add a code or is that a setting in Amelia? Can you please list the steps that you used? 

Thank you in advance for the clarification

Hi Uros thank you for your reply, I'd like to know how to implement this myself so in the future should we need to change it I'm not back here bugging you :). I just wasn't clear on exactly what you did the video went too fast. Did you inspect something?