We disabled the employee panel as it gives agents the customers details outside the office meaning they could effectively take them. Yet they can still access and use it?
They can "login" but they can not see anything just like in this screenshot
If they can see the data in that case please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We went on your site and we have created Amelia employee after that we have created a new page for the employee panel and we have enabled every option in role settings except the employee panel
And we have tried to login and see the data and we couldn't as you can see in the screenshot that we are sending you
As we mentioned before they can "login" but they can not see anything just like in this screenshot that we have sent you earlier
As you can see it is the same on your site. They can "login" but they can not see anything because the employee panel is turned off. We have tested everything and Amelia is working properly as it is designed and there is no issue.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Unfortunately, currently, this feature is not built-in in Amelia. There is no option in Amelia that can prevent some employees to access ti employee panel. This can only be set internally between you and your employees.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Unfortunately not at this time, iur developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work.
But we plan to add this option in the future, we do not have eta at this time but we can contact you if we implement this option if you want?
We disabled the employee panel as it gives agents the customers details outside the office meaning they could effectively take them. Yet they can still access and use it?
https://thebeautybar-essex.co.uk/employee-panel/
We deavtivated it in role settings, employee.
Hello Francesca,
Thank you for reaching out to us.
If you only turn off the employee panel like this
Then they will not be able to login it. It will just load but they will not be able to login
If you want to remove it completely you neet to remove our shortcode form the page.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi
We have disabled that but they can still login
Hello Francesca,
If you do not need an employee panel please remove it completely from the page.
If you want to remove it completely you need to remove our shortcode from the page and that is it.
We wish you all the best.
Have a great holiday.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
The problem is
we have some employees who need it and some that dont but as you cannot support this we have disabled it
I dont want to remove the short code as eventually we will use it again once you have a way of preventing employees from stealing customer data.
So if it is disabled why is it still allowing everyone in?
Hello Francesca,
They can "login" but they can not see anything just like in this screenshot
If they can see the data in that case please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Francesca,
We went on your site and we have created Amelia employee after that we have created a new page for the employee panel and we have enabled every option in role settings except the employee panel
And we have tried to login and see the data and we couldn't as you can see in the screenshot that we are sending you
As we mentioned before they can "login" but they can not see anything just like in this screenshot that we have sent you earlier
As you can see it is the same on your site. They can "login" but they can not see anything because the employee panel is turned off. We have tested everything and Amelia is working properly as it is designed and there is no issue.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Is there a way that some employees can use it but we can disable it for others?
Hello Francesca,
Unfortunately, currently, this feature is not built-in in Amelia. There is no option in Amelia that can prevent some employees to access ti employee panel. This can only be set internally between you and your employees.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
ok
Can we pay for private work on Amelia so our employee panel only shows certain info of the customer?
Hello Francesca,
Unfortunately not at this time, iur developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work.
But we plan to add this option in the future, we do not have eta at this time but we can contact you if we implement this option if you want?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables