I have added a client into her WordPress website as an administrator and taught her how to add events. She is added in as a WordPress administrator.
On her account, she is unable to add events. When she clicks save it does nothing.
On my primary admin account events are able to be added.
I tried changing her to an Amelia Manager as well and she still cannot add events. It just does nothing when she clicks save. No error, etc. The information was all entered in correctly as well and I tested it from her end multiple times.
This can happen when she has multiple roles. For example if she is admin and employee, or if she is admin and customer. Different roles have different permission and when a user has multiple roles this lead's to conflict within the plugin.
Can you please check for this in her's WordPress and in her's database. Once you see extra role just delete all roles except the admin and she will be able to create event.
I have added a client into her WordPress website as an administrator and taught her how to add events. She is added in as a WordPress administrator.
On her account, she is unable to add events. When she clicks save it does nothing.
On my primary admin account events are able to be added.
I tried changing her to an Amelia Manager as well and she still cannot add events. It just does nothing when she clicks save. No error, etc. The information was all entered in correctly as well and I tested it from her end multiple times.
Hello Jacob,
Thank you for contacting us.
This can happen when she has multiple roles. For example if she is admin and employee, or if she is admin and customer. Different roles have different permission and when a user has multiple roles this lead's to conflict within the plugin.
Can you please check for this in her's WordPress and in her's database. Once you see extra role just delete all roles except the admin and she will be able to create event.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables