Since amelia doesn't support purchasing of gift cards, we use smart coupons for generating coupon codes. Its working if we manually add it to Finance > Coupons without the woocommerce. But then, we need to add tax functionality that is why we integrate it with Woocommerce hoping that coupons would still work but unfortunately it did not apply the coupon code that I created. If I go to cart, the coupon is being applied but when I proceed to checkout, it will become zero. The book retreat is already created as a product in woocommerce but then it seems it is not compatible. Is there a way that the coupon feature in Amelia will still work in woocommerce? For the meantime, we will just manually add it to the Amelia system.
Amelia and WooCommerce each have their own separate coupon system.
Woo coupons can only be used in Woo Cart,
and vice-versa, Amelia's coupons can only be used in Amelia's Payment Step.
-
Here is an example.
if you enable coupons in Amelia's settings/Payment settings
and create a new coupon in Amelia's Finance/Coupons tab:
-
Now, if a customer uses the Amelia Coupon on the Amelia's Payment step, it will be successfully applied :
But if we don't use it while in Amelia, and hit "Continue" button, when it says "You will be redirected to the payment cart/checkout",
then WooCommerce completely takes over the Payment process,
and once we get redirected to WooCommerce cart, only Woo coupons can be applied there.
If a customer tries to use Amelia's coupon code here, it will not be recognised.
But, if you made a WooCommerce coupon for this Product that is connected to this Service, then a customer can apply the WooCommerce coupon on the Cart.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Hello,
Since amelia doesn't support purchasing of gift cards, we use smart coupons for generating coupon codes. Its working if we manually add it to Finance > Coupons without the woocommerce. But then, we need to add tax functionality that is why we integrate it with Woocommerce hoping that coupons would still work but unfortunately it did not apply the coupon code that I created. If I go to cart, the coupon is being applied but when I proceed to checkout, it will become zero. The book retreat is already created as a product in woocommerce but then it seems it is not compatible. Is there a way that the coupon feature in Amelia will still work in woocommerce? For the meantime, we will just manually add it to the Amelia system.
See screenshot.
Looking forward to your response. Thank you
Hello Karen,
Thank you for reaching out to us.
Amelia and WooCommerce each have their own separate coupon system.
Woo coupons can only be used in Woo Cart,
and vice-versa, Amelia's coupons can only be used in Amelia's Payment Step.
-
Here is an example.
if you enable coupons in Amelia's settings/Payment settings
and create a new coupon in Amelia's Finance/Coupons tab:
-
Now, if a customer uses the Amelia Coupon on the Amelia's Payment step, it will be successfully applied :
But if we don't use it while in Amelia, and hit "Continue" button, when it says "You will be redirected to the payment cart/checkout",
then WooCommerce completely takes over the Payment process,
and once we get redirected to WooCommerce cart, only Woo coupons can be applied there.
If a customer tries to use Amelia's coupon code here, it will not be recognised.
But, if you made a WooCommerce coupon for this Product that is connected to this Service, then a customer can apply the WooCommerce coupon on the Cart.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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