We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia Support
for one of my customers we implemented Amelia plugin.
In essence it seemed like everything was thought of, and the plugin was suiting the customers needs quite well.
After some tests we came to the conclusion that an Employee is strictly bound to one location, however for this company, they have two locations and two people, which are both flexible.
Is there a possibility to unlink employees to locations, in order to make it possible for clients to book any location (free) with any (free) employee? We really need this feature to make Amelia work for us
Hello Edwin,
Thank you for reaching out to us.
Yes, this is possible. Just add the locations in your employee work hours like this
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Thanks, the solution worked as expected