I´m using the woocommerce integration, i´m already on production, and wen i finish the payment it only goes to the add to calendar page if i refresh the page. It dosen´t goe straight away to it as the payment is completed.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
now the one that was an acctual payment and the button now didn´t worked at all and nothing heppend even if i refreshd the page, like it did last time.
And i don´t know if this information would help but, the "Redirect to Amelia add to calendar page dosen´t work now, it just goes to the booking form without any message if i put it on, so im using the woocommerce thank you page.
That is right, I was able to do that when using a 100% coupon. The only way I can test it out without the coupon is that the "Cash on delivery" payment method in WooCommerce is enabled.
Hello, Uros, the flow works ony when it´s free... So i don´t know whats the problem...the payments are arriving on my bank account fine, but nothing happens on the page and so i don´t get the email with information.
just i little thing, the amelia add to calendar page wasan´t supposed to have an opption for the client to add to their callendar?
I´ve got some news from MERCADO PAGO and they said this:
With this new payment mentioned above, the same behavior as explained above occurs: (They´re talking about my checkout problem)
The behavior is not an error in sending notifications on our Mercado Pago side, but it means that the Market sends notifications correctly and your server blocks them, generating a 502 error. Therefore, it is necessary to validate your server and understand why in the first instance notifications are being barred.
If you have further questions, feel free to contact us again through our support channel.
I was referring to the staging website so I can perform checks and change the certain configuration. If you need help on how to do that, you can check out the following article.
With this new payment mentioned above, the same behavior as explained above occurs: (They´re talking about my checkout problem)
The behavior is not an error in sending notifications on our Mercado Pago side, but it means that the Market sends notifications correctly and your server blocks them, generating a 502 error. Therefore, it is necessary to validate your server and understand why in the first instance notifications are being barred.
If you have further questions, feel free to contact us again through our support channel.
Just a new information, like i said before, the costumers receive the email notification only when it´s free, but now i can´t change to amelia redirect page when i change in the settings, it dosen´t change. So its not working for free to, the notifications now.
If you would like to see it for yourself, there it is:
Thank you very much for your patience and for providing me with the staging website.
I tested it out on the staging website and I the appointment booking with the appointment that was not free redirected to the Amelia congratulations page.
In regards to the email notification issue, I have tested it with my mail settings and it works fine, thus meaning that there is an issue with your email configuration.
Can you please test it out from your end and let me know if it works or not?
Hello, how are you?
I´m using the woocommerce integration, i´m already on production, and wen i finish the payment it only goes to the add to calendar page if i refresh the page. It dosen´t goe straight away to it as the payment is completed.
Hello Leonardo,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Leonardo,
Can you please test it out from your end as it works fine from mine?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello, Uros, thank you for the attenttion!!
I´ts working only when i use the cupom for 100% descont, so i don´t have to pay anything..
but now is worse, because it doesen´t happen anything not even if i refresh the page, i´ts like i can´t pay now.
i´m gonna send you first the screenshots of the booking working with the 100% discount.
and then the finish payment button not working screenshots.
Looking forward to your reply.
Thank you so much for the help!
the last one of the one that worked.
now the one that was an acctual payment and the button now didn´t worked at all and nothing heppend even if i refreshd the page, like it did last time.
And i don´t know if this information would help but, the "Redirect to Amelia add to calendar page dosen´t work now, it just goes to the booking form without any message if i put it on, so im using the woocommerce thank you page.
the last part.
I hope it wasn´t a flood of to much information kkk
Looking forward to your reply,
take care!
Hello Leonardo,
Thank you for providing me with an update.
That is right, I was able to do that when using a 100% coupon. The only way I can test it out without the coupon is that the "Cash on delivery" payment method in WooCommerce is enabled.
Please let me know if that is fine with you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello, Uros, the flow works ony when it´s free... So i don´t know whats the problem...the payments are arriving on my bank account fine, but nothing happens on the page and so i don´t get the email with information.
just i little thing, the amelia add to calendar page wasan´t supposed to have an opption for the client to add to their callendar?
Thank you so much for the attentiion as aways!!!
Hello Leonardo,
We apologize for the slightly late reply, we did not work the previous few days due to public holidays.
Can you please provide me with the staging website so I can perform in-depth checks for this issue and I will provide you with an update on this.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Good morning, Uros!
You Mean the Admin user?
Name: TMS
Password: THeazxford$O%ZiPJDLc^CtL
Email: [email protected]
I´ve got some news from MERCADO PAGO and they said this:
With this new payment mentioned above, the same behavior as explained above occurs: (They´re talking about my checkout problem)
The behavior is not an error in sending notifications on our Mercado Pago side, but it means that the Market sends notifications correctly and your server blocks them, generating a 502 error. Therefore, it is necessary to validate your server and understand why in the first instance notifications are being barred.
If you have further questions, feel free to contact us again through our support channel.
:mercadopago: Available!
I hope that information helps some how!
The site is: felipemedvet.com
Hello Leonardo,
Thank you for the update.
I was referring to the staging website so I can perform checks and change the certain configuration. If you need help on how to do that, you can check out the following article.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello, Uros!!!
There´s everything you need, this time is going to workout!!!
That´s the stanging site.
https://felipemedvet.com/1673457519762/
Name: TMS
Password: THeazxford$O%ZiPJDLc^CtL
That´s the feedback i got from Mercado pago:
With this new payment mentioned above, the same behavior as explained above occurs: (They´re talking about my checkout problem)
The behavior is not an error in sending notifications on our Mercado Pago side, but it means that the Market sends notifications correctly and your server blocks them, generating a 502 error. Therefore, it is necessary to validate your server and understand why in the first instance notifications are being barred.
If you have further questions, feel free to contact us again through our support channel.
:mercadopago: Available!
I hope that information helps some how!
Good morning Uros, how are you?
Did everything worked out with the staging website?
Looking foward for your reply!
God night!!!
Just a new information, like i said before, the costumers receive the email notification only when it´s free, but now i can´t change to amelia redirect page when i change in the settings, it dosen´t change. So its not working for free to, the notifications now.
If you would like to see it for yourself, there it is:
Name: TMS
Password: THeazxford$O%ZiPJDLc^CtL
Hello Leonardo,
Thank you very much for your patience and for providing me with the staging website.
I tested it out on the staging website and I the appointment booking with the appointment that was not free redirected to the Amelia congratulations page.
In regards to the email notification issue, I have tested it with my mail settings and it works fine, thus meaning that there is an issue with your email configuration.
Can you please test it out from your end and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables