We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
We are setting up Amelia, and we would like to do the following :
propose 2 time slots for a service :
2 PM-4 PM
3 PM-5 PM
The user should be able to choose one or the other.
Once he has chosen, the remaining time slot becomes unavailable.
For example, I Book the 2 PM-4 PM. And the 3 PM-5 PM is no longer available for booking.
So far we weren’t able to set up this.
Thank you for your help
Hello Clémentine,
Thank you for reaching out to us.Yiu can set this up easily in Amelia.
Set that your employee is working on that service form 14 to 17.
Set that your service last 2 hours
Set that capacity for that service is 1
And in setting/general settings enable option Use service duration for booking a time slot
And that is it.
Please try it out and let us know how it goes.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hello,
Thanks ! It works perfectly!