i have a photo business, the sessions are longer and more expensive for more people being booked at the same time. i have to make separate services and call them "1 person booking " - "2 person booking" each with custom time and price and custom addons. This works fine except at order summary there is still a line that says "Total Number Of People: 1" that will confuse customer and prevent checkout. - See attachment.
Request - ability to choose not to have this line, especially if the appointment is configured for "1 person" anyway - as it is already implied and allows this situation to be avoided.
If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse.
Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato.
Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.
We hope you understand.
As for this issue, this looks like WooCommerce and we can not influence and change this at this time. For this, we would advise you to contact their support team and see with them if this can be resolved on their end.
i have a photo business, the sessions are longer and more expensive for more people being booked at the same time. i have to make separate services and call them "1 person booking " - "2 person booking" each with custom time and price and custom addons. This works fine except at order summary there is still a line that says "Total Number Of People: 1" that will confuse customer and prevent checkout. - See attachment.
Request - ability to choose not to have this line, especially if the appointment is configured for "1 person" anyway - as it is already implied and allows this situation to be avoided.
Attached files: Capture.PNG
Hello Ryan,
Thank you for reaching out to us.
If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse.
Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato.
Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.
We hope you understand.
As for this issue, this looks like WooCommerce and we can not influence and change this at this time. For this, we would advise you to contact their support team and see with them if this can be resolved on their end.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
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