As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Hello,
I'm really worried, a customer living in the DOM TOM (French overseas departments and territories) told me about a major display bug!
She would like to book a service but she can't do it on Safari or on Firefox cf capture, I can't give you the versions she uses. This is a critical problem for our service if people can't use the booking module...
I need your help asap please 🙏🏻.
Hello Marina,
Thank you for reaching out to us.
Please send us the URL of page where Amelia is placed so that we can test but also we would need to know what version is your client using? Please try to find out this information.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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