I've been adding some coupons, then afterwards adding some new services, problem is that even though I've chosen the coupon to be Applied to All Services, after I've added the new services, I have to manually go back in and add those new services as applicable with the coupons. Same thing with Custom Fields, even though I've selected a service category for the custom field to apply to, after adding new services I have to manually go in and add the new services to the custom field.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Can you please provide me with the URL of the booking page as well so I can perform checks and will provide you with an update on this?
Also, If you configured everything, but the booking form doesn't work properly, it could be a cache issue. Please deactivate Amelia, clear cache, activate Amelia, clear cache again. You can clear cache with the plugin "W3 Total Cache" or any other, also clear your browser cache and cookies.
Hey Team,
I've been adding some coupons, then afterwards adding some new services, problem is that even though I've chosen the coupon to be Applied to All Services, after I've added the new services, I have to manually go back in and add those new services as applicable with the coupons. Same thing with Custom Fields, even though I've selected a service category for the custom field to apply to, after adding new services I have to manually go in and add the new services to the custom field.
Thanks again for all your efforts
Tara
Hello Tara,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Tara,
Thank you for the credentials.
Can you please provide me with the URL of the booking page as well so I can perform checks and will provide you with an update on this?
Also, If you configured everything, but the booking form doesn't work properly, it could be a cache issue. Please deactivate Amelia, clear cache, activate Amelia, clear cache again. You can clear cache with the plugin "W3 Total Cache" or any other, also clear your browser cache and cookies.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Tara,
Thank you for clearing that up.
We have isolated this issue and have passed it to our developers to fix it for the following updates.
In the meantime, please let us know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables