We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I have a problem about custom fields.
The sentences I write inside the label field and options fields have the words truncated. (in red in my screenshot)
In the custom checkbox field, the checkbox of the second option is aligned at the bottom, is it possible to align it at the top of the text?
Should the text be put in a specific tag so that the display is better managed?
Bonus questions: Why is the total number of people (in blue on my capture) not translated into my language? How to translate it easily?
Finally is it possible to set a 100% width for custom fields so that the set of all fields are in one column rather than 2
Thank you in advance for your answers
Hello Xavier,
Thank you for reaching out to us.
Can you please provide me with the URL of the page on your website with the booking form and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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