When making a booking, allow customers to see available employees not just available times. (Please vote #1225) - Buyer beware. I use Amelia so my students can book English lessons with me and other teachers on my website. Students purchase a package of lessons and they can book lessons from their profile. However, when students are choosing available time slots they do not see who is the available teacher until the appointment has been made. Is there a way for students to filter available time slots according to teacher so they are not blindly booking teachers? I think this is an easy fix. If they hover over a time slot they can see the available teachers and book which one they prefer. Also, with the current system, this means I have to reschedule a lot of bookings on behalf of the students to ensure they book their favourite teacher.
Unfortunately, currently, this feature is not built-in in Amelia. This is how it works when they book a package and then they book from a customer panel. I will forward your suggestions also to the appropriate sector.
If you have any more questions please open a new ticket for each question and we will gladly help you there.
This is a follow up to our discussion. First of all, I think my request, to allow customers to see who they are booking before they make the booking, i.e. filter employees not just available times, should be a standard feature.
Honestly, I think this is an easy fix. Here is one suggestions: allow customers to hover over a time slot which will allow them to see the available teachers for that time slot and they can book which teacher they prefer. Also, with the current system, I have had to reschedule a lot of bookings on behalf of the students to ensure they book their favourite teacher. Doesn't this indicate that the user experience might need some fixing?
Please let's escalate this and not wait for a vote.
We thank you for your suggestion. Yes, I can agree with you on that, and I will forward your suggestion to the appropriate sector but I can't make any promises other that this will be reviewed.
If you have any more questions please open a new ticket for each question and we will gladly help you there.
When making a booking, allow customers to see available employees not just available times. (Please vote #1225) - Buyer beware. I use Amelia so my students can book English lessons with me and other teachers on my website. Students purchase a package of lessons and they can book lessons from their profile. However, when students are choosing available time slots they do not see who is the available teacher until the appointment has been made. Is there a way for students to filter available time slots according to teacher so they are not blindly booking teachers? I think this is an easy fix. If they hover over a time slot they can see the available teachers and book which one they prefer. Also, with the current system, this means I have to reschedule a lot of bookings on behalf of the students to ensure they book their favourite teacher.
Hello Sha,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. This is how it works when they book a package and then they book from a customer panel. I will forward your suggestions also to the appropriate sector.
If you have any more questions please open a new ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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This is a follow up to our discussion. First of all, I think my request, to allow customers to see who they are booking before they make the booking, i.e. filter employees not just available times, should be a standard feature.
Honestly, I think this is an easy fix. Here is one suggestions: allow customers to hover over a time slot which will allow them to see the available teachers for that time slot and they can book which teacher they prefer. Also, with the current system, I have had to reschedule a lot of bookings on behalf of the students to ensure they book their favourite teacher. Doesn't this indicate that the user experience might need some fixing?
Please let's escalate this and not wait for a vote.
Hello Sha,
We thank you for your suggestion. Yes, I can agree with you on that, and I will forward your suggestion to the appropriate sector but I can't make any promises other that this will be reviewed.
If you have any more questions please open a new ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables