We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I am having an issue these days in the latest version of Amelia. Some appointments move from its original employee to another employee when the original employee edit it. I noticed that this error is systematic as it moves to the same employee each time even if his working hours is all off and he is not doing the same service. I fix it easily but it still makes me and my crew confused. please fix this in the following version
Hello Kalimah,
I'm afraid that we didn't quite get what and how the issue looks exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Since this is only happening to you can you please provide us with a short one minute video so that we can understand it better.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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