We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3187450
Service time length extend
Closed

Comments

  • Fehér Tamás started the conversation
    December 13, 2022 at 10:00am

    Dear Sir, Madam!

    I would like to buy your product, but first of all i would like to ask a special question.

    I have a friend of mine who have Amelia full version. I tested it and i would like to ask a question.

    The main theory is:

    I have a car cleaner company. We pick up the cars beetween 8-10 am. We have three service:
    - Service 1 (1 day long)
    - Service 2 (2 day long)
    - Service 3 (3 day long)

    The goal is:
    If a client book a Service 1 to Monday, then the next bookable day will be Tuesday. It's okay i could do that.

    If a client book a Service 2 to Monday, then the next bookable day will be Wednesday. This is my problem. How can i do that if someone book Service 2, then the next bookable day will be two days after?

    Service 3 is the same with plus three days.

    Thanks for your help and your answer!

    Best regards

  •  1,712
    Marko replied
    December 13, 2022 at 1:04pm

    Hello Fehér Tamás,

    Thank you for your interest in our product.

    The plugin cannot be used for multi-day bookings. It's currently limited to appointments and services with fixed durations that cannot go over into the next day. 
    For example, your employee's working hours can be from 00:00 - 24:00 on all days, but if there's a service that lasts 3 hours, and someone would like to book that service at 23:00, the time slot will not be available, since Amelia can't go into the next day. 

    So we are not sure that Amelia is a good fit for your business. 

    I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

    We wish you all the best.

    Have a nice day. 



    Kind Regards, 

    Marko Davidovic [email protected]

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