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Question:
1. When does a customer create password?
I don't see when there is a new customer creates a booking or buys
https://taffyhealthcoach.com/book
2. When customer comes to the manage their booking, nothing happens when you try to reset the password. there is no button once you enter a email
https://taffyhealthcoach.com/customer-booking-management
Hello Jas,
Thank you for reaching out to us.
1. Customer creates a password when they first try to login into the customer panel. You must place the customer panel in your notifications and when a customer first tries to access it he will see this possibility.
2. we can see that send button is missing. Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Thanks, it looks like the issue is with my template. Could you please help me with what is the fix. & post what template code change is needed. Perhaps others may benefit too.
I will share login privately.
Hello Jas,
We do not have this issue, other users, personally, I have never seen that anybody's button is missing. We are not sure what do you mean by template?
At this time we do not need the credentials since we do not know if you tried our suggestion. Can you please tel us if you have done what we have suggested:
1. Did you change the theme? And see if the issue is resolved?
2. If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be).
3. If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables