We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
In our facility we have 28 seats. This means we can sell 28 appointments on the same Day AND Time.
When I try to add a 10 block of time for December 13, this date is blocked.
How do we allow 28 people to book the same time and day for every day of the year?
Hello Michael,
Thank you for reaching out to us.
I'm afraid we don't understand exactly what you want to achieve. There is no possibility to book the maximum daily number of booking places.
We can see that you have 8 services, and each of those services has the possibility in the edit services to adjust the capacity for that service.
So, if you have a service that lasts an hour and, for example, and the capacity for that service is 10 and the working hours of employees are 8 hours, you offer the possibility of booking 80 seats for that service per day.
We don't know exactly what you want to achieve, can you briefly explain with a short example and we will try to help you, but Amelia works in this way.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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We can book 28 seats per hour.
In other words you and 27 of your friends can book 10:00-11:00 on any given day.
Or, 7 different people can book 4 seats from 10:00-11:00 on any given day.
This needs to be available to our clients during ALL of our open hours.
I really hope this explanation is totally clear.
Thank you
Hello Michael,
When you create a service you can decide what the capacity for that appointment is like this
You can set that capacity for this service is 1 to 28 and then 28 people will be able to book that appointment.
Also, in settings/appointment settings you need to set this opinion like this
Service working hours depends on emplyoee working hours. So if you set that this emplyoee work only from 10 to 11 on this service, the only time slot for booking that will appear on the front will be form 10 to 11.
If you set to work from 09 to 17 you will offer several time slots and each of them will be able to be booked by 28 people.
Hope this explains it and that it helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
thank you.
when I try to book 2 hours, the time slot from 1:00-3:00 does not show
looking for your reply
Hello Michael,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. And please tell for which service this happens and with which emplyoee?
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables