When a customer books an event and there are say 4 events - is there a way for them to login to the portal, see the event and cancel only ONE of the 4 events.
Say they can't attend one day for some reason they could cancel and then it would generate a notification to the teacher?
Unfortunately, that is currently not possible, it is only possible with recurring events.
You can check the difference between these two below:
Recurring Events:
Think of recurring events as a lecture. For example, you have an event called "Evolution 101" which is a recurring event that recurs every week, on Mondays, from 10:00 - 14:00. Every week, the "Staff" (employee) provides the same lecture, so there'd be no reason why a single customer would want to book the same lecture for X number of weeks (because it is the same lecture every week).
Because of this, every recurring event is considered a separate event, and when a customer books one event, they are not automatically added to all recurring events.
Multi-Day Events:
You can create an event that spans between Monday and Friday, or that includes multiple dates (November 23rd, then November 25th, then December 12th, then January 2nd, and so on). Think of this as a course which either offers different content on every date, or it continues from the last date. For example, a multi-day event that happens on November 22nd, November 29th, December 6th, December 13th, and December 20th is a 5-class CSS course. On November 22nd, you'd learn basics, on November 29th, you'd move to another stage, on December 6th - to another stage, and finally, on December 20th, you'd complete the course.
A customer would book this event to register for the CSS course, and they would automatically be assigned to all 5 dates within this one event.
This causes some difficulty then - because the recurring event does not automatically sign them up?
The example I am trying to accomplish is for a yoga class. This yoga class runs every Monday at 7 PM. When someone signs up for one week, they should sign up for them all (which is allowed under multi-day events).
But what if they want to come back and just cancel one class? For example they cannot make a single Monday?
When a customer books an event and there are say 4 events - is there a way for them to login to the portal, see the event and cancel only ONE of the 4 events.
Say they can't attend one day for some reason they could cancel and then it would generate a notification to the teacher?
Hello Jacob,
Thank you for reaching out to us.
If you are using the multi-day events, when a customer cancels one event, all the dates will be canceled.
Please let me know if that is the case.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hi,
No sorry, this is not the case.
I am looking to see if on a multi-day event if the customer can only cancel ONE date as opposed to all of them at once.
Hello Jacob,
Unfortunately, that is currently not possible, it is only possible with recurring events.
You can check the difference between these two below:
Recurring Events:
Think of recurring events as a lecture. For example, you have an event called "Evolution 101" which is a recurring event that recurs every week, on Mondays, from 10:00 - 14:00. Every week, the "Staff" (employee) provides the same lecture, so there'd be no reason why a single customer would want to book the same lecture for X number of weeks (because it is the same lecture every week).
Because of this, every recurring event is considered a separate event, and when a customer books one event, they are not automatically added to all recurring events.
Multi-Day Events:
You can create an event that spans between Monday and Friday, or that includes multiple dates (November 23rd, then November 25th, then December 12th, then January 2nd, and so on). Think of this as a course which either offers different content on every date, or it continues from the last date. For example, a multi-day event that happens on November 22nd, November 29th, December 6th, December 13th, and December 20th is a 5-class CSS course. On November 22nd, you'd learn basics, on November 29th, you'd move to another stage, on December 6th - to another stage, and finally, on December 20th, you'd complete the course.
A customer would book this event to register for the CSS course, and they would automatically be assigned to all 5 dates within this one event.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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This causes some difficulty then - because the recurring event does not automatically sign them up?
The example I am trying to accomplish is for a yoga class. This yoga class runs every Monday at 7 PM. When someone signs up for one week, they should sign up for them all (which is allowed under multi-day events).
But what if they want to come back and just cancel one class? For example they cannot make a single Monday?
Hello Jacob,
Unfortunately, that is how this works as the multi-day event is treated as one event with multiple dates.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables