We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I see on your website that you have a life time basic for $140. I know it is too good to be true. (this is why you guys are hiding and not coming in front to chat).
So if i take that option, what else will i have to buy later in order to keep it working. And what else you will push (as you did now to give you my email and create a ticket in order to get in touch with you) to buy later.
regards
Hello iffat hussain,
Thank you for reaching out to us.
There are no hidden costs. When you buy a lifetime license, you have lifetime access to our support and you have lifetime access to the newest versions of the plugin as we release them.
Lifetime purchase is exactly that, you buy a license of your choice once and you can use it forever and you always have the latest version of the plugin available.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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