I have a service with two time slots/appointments every day. The capacity for each appointment is for 10 clients, however, I want to offer the posibility to book both time slots in one booking process. That means that if a client books a double appointment, for time slot 1 and 2, should be only 9 books available for each.
The function "custom duration and pricing" doesn't give me the posibility to sync the appointment capacity, I mean, a tried this way, and what happens is that if a customer select the double time service, no more clients are able to book the second slot/apointment, when should be 9 available still.
Thank you for purchasing Amelia, and for reaching out to us.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
Thanks for you replied, I´m afraid it doesn't solve the problems since it was already enable.
Maybe I didn´t explain my case correctly, I´ll try again
I have two consecutive appointments for skating (of 3 hours each), lets call them group A and group B.
Each group has a max capacity of 10 people.
If clients book for either group A or group B, works fine and smooth (there's availability until they reach 10 in each group), but, I want to offer the possibility to book in a single booking process, for group A and B (double appointment) wich means a booking of 6 Hours
If set up "Custom duration and pricing" to fill group A and B times slot (6h duration), if a client books for 6 hours option, it won't let to book any more clients for group B, even if there is still plenty of capacity to fill the 10 max.
Yes, that is how it works, because that employee is booked on service A and he is unavailable for booking on other services during that time slot.
You can not connect 2 services in that way. You can either offer them as a package so that they can book both of them in one go or you can create 2 employees for each service so that they can be available for both time slots.
But with 2 employees it can happen that you offer more spots for booking then you have available. What you want to achieve is not possible in that way and it would be best to create a package for those 2 services if you want to offer them to be bookable in one go.
If you have any more questions please open a new ticket for each question and we will gladly help you there.
They are not different services, is the same service. I want the client to be able to book to 2 sessions of the service in a row, in one booking process.
In fact, you have a demo in your web for yoga group classes with same employee but different duration option.
We are not sure that any workaround will be able to achieve what you want.
I will forward your suggestion and also I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new ticket for each question and we will gladly help you there.
Hello,
I´ll show my case.
I have a service with two time slots/appointments every day.
The capacity for each appointment is for 10 clients, however, I want to offer the posibility to book both time slots in one booking process. That means that if a client books a double appointment, for time slot 1 and 2, should be only 9 books available for each.
The function "custom duration and pricing" doesn't give me the posibility to sync the appointment capacity, I mean, a tried this way, and what happens is that if a customer select the double time service, no more clients are able to book the second slot/apointment, when should be 9 available still.
I hope made my self clear.
Thanks
Also tried with package, but can't force clients to choose only the consecutive slot
Hello Pablo,
Thank you for purchasing Amelia, and for reaching out to us.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hi Marko,
Thanks for you replied, I´m afraid it doesn't solve the problems since it was already enable.
Maybe I didn´t explain my case correctly, I´ll try again
I have two consecutive appointments for skating (of 3 hours each), lets call them group A and group B. Each group has a max capacity of 10 people.
If clients book for either group A or group B, works fine and smooth (there's availability until they reach 10 in each group), but, I want to offer the possibility to book in a single booking process, for group A and B (double appointment) wich means a booking of 6 Hours
If set up "Custom duration and pricing" to fill group A and B times slot (6h duration), if a client books for 6 hours option, it won't let to book any more clients for group B, even if there is still plenty of capacity to fill the 10 max.
I hope this time made it clear,
Thanks!
Hello Pablo,
Thank you for reaching out to us.
Yes, that is how it works, because that employee is booked on service A and he is unavailable for booking on other services during that time slot.
You can not connect 2 services in that way. You can either offer them as a package so that they can book both of them in one go or you can create 2 employees for each service so that they can be available for both time slots.
But with 2 employees it can happen that you offer more spots for booking then you have available. What you want to achieve is not possible in that way and it would be best to create a package for those 2 services if you want to offer them to be bookable in one go.
If you have any more questions please open a new ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Hello Marko,
They are not different services, is the same service. I want the client to be able to book to 2 sessions of the service in a row, in one booking process.
In fact, you have a demo in your web for yoga group classes with same employee but different duration option.
OK, I saw in the documentation that is not posible because won't let customers jump into an appointment that already started.
Please consider to add this function to be posible in future updates.
Trying to find a work around... it is posible when creating a package, to limit both bookings to 1 day?
Thanks
Hello Pablo,
We are not sure that any workaround will be able to achieve what you want.
I will forward your suggestion and also I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you Marko.
Suggestion added
Hello Pablo,
Thank you for this. Hopefully, this suggestion will have plenty of votes.
If you have any more questions please open a new ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables