Thank you for purchasing our product, and for reaching out to us.
The reason you can't insert your purchase code is that you still have Amelia's Lite version installed.
Please uninstall the Lite version of Amelia then purge the cache and install the full version and purge the cache one more time just in case and then in Amelia/activation insert your purchase code.
This should help you, try this and let us know if you succeeded.
Hy,
I Have bought a purchase code Amelia Pro but when I want to stick on the setting wordpress, the setting wordpress is not available.
Impossible to enter this code, I can't unter everything.
The only option it's to click ont button Upgrade but I have already bought your purchase code !!!!
Please help me or pay me back
it's very urgent
if you speack french it's better than me
Hello Alexandre,
Thank you for purchasing our product, and for reaching out to us.
The reason you can't insert your purchase code is that you still have Amelia's Lite version installed.
Please uninstall the Lite version of Amelia then purge the cache and install the full version and purge the cache one more time just in case and then in Amelia/activation insert your purchase code.
This should help you, try this and let us know if you succeeded.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hello Marko,
Thank you for your''s advices!
It was exactly the problem.
Now it's ok and all works perfectly,
Best regards