We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I would like the customer to be able to add/remove avatar from the profile. It doesn't show up as a field to edit in the user profile. In the mean time I added "One User Avatar" and it works ok but it would be a lot better if it was in teh standard Amelia profile.
However, even when there is a custom image for the user it never shows up on the Amelia user profile. See screenshots. Test user6 here should display the "MM" logo. Ive tried clearing all caches etc.
Hello Steven,
Thank you for reaching out to us.
As that avatar is connected to the WordPress user rather than the amelia employee, that is why it is not displayed on the front-end customer panel.
I will pass this suggestion on to our management and hope that it will be implemented in one of the future updates, but there is no ETA at the moment.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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