We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
is it possible for me to disable the client panel's cancel appointment button? because I don't want my client to cancel the appointment or they accidentally clicked and confirm the appointment cancellation.
You can do this with css
.am-cabinet-dropdown-menu > li:nth-child(2){
display: none !important;
}
I do this and it works
I need this option for events. It doesn't work there
Hello Giam,
Thank you for reaching out to us.
Can you please try the CSS code that Fischer shared and let us know if it worked or not?
Fischer, thank you for sharing this publicly. In regards to removing the event "cancel" button, this cannot be done without removing both cancel and reschedule buttons on the Appointments tab of the customer panel.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Yes, it is work temporally, thanks. But if this option can be select from the customer panel settings is the best.
Hello Giam,
Glad to hear that it works.
I have passed this to our developers to change the default behaviour of this.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables