We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am getting this weird green line straight across the phone number section in the Step by step 2.0 mode. Could you please help me with this, really annoying as it doesn't show up in the customize section and I do not have any green color chosen anywhere.
Hello Tomas,
Thank you for reaching out to us.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
This is not due to Amelia. Thi is some sort of custom CSS or some theme conflict.
But you can try this custom SS that we are sending you
.m-phone-number-input__country-flag {display: none
}
Once you apply it this then it should look like this
Please try it out and let us know how it goes.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hi Marko,
No worries, there was a weekend also!
The CCS you gave me works good! I do not know why it was there before, we are using Phlox theme.. maybe some config issue.
Looks fantastic now thanks alot!
Br,
Tomas