We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I love Amelia's Google Calendar sync feature, but I noticed that it fails to create a Google Calendar schedule in a specific condition like below.
This is critical for me because Google Calendar doesn't allow us to turn off the auto-delete, and there is no alert when Amelia fails to create a Google Calendar item.
I hope this will be fixed in a future release. Thank you!
Hello Yamato,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Thank you for reaching out to us.
Also, thank you for sharing this with us, I have passed this on to our developers and hope that it will be fixed in one of the next updates.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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