We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3178058
Copy Amelia Content to a 2nd Domain
Closed

Comments

  •  4
    Tara started the conversation
    November 29, 2022 at 11:01pm

    Hey Team,

    This query has a couple of questions:

    1)  Now that I've purchased the lifetime pro and have 3 domains, I'm wondering if I can copy the setup from our current domain to a new domain to save time with setup.  Then of course I would need to go through and make a few changes in the new domain.

    2)  Or is it better to setup the new domain's Amelia installation completely from scratch.

    3)  Also, is there a way for entries in one Amelia installation to automatically busy out time slots in a different domains Amelia?

    Tara

  •  1,712
    Marko replied
    November 30, 2022 at 9:20am



    Hello Tara,

    Thank you for reaching out to us.

    1. You can clone your site. Other than cloning your website, there's a way to migrate only Amelia's database tables.

    There are around 47 tables with wp_amelia_ prefix that need to be moved. Please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_ tables.

    Besides that, you also need to go to wp_options and search for option_name "amelia_settings" - that returns one row, so you need to copy the option_value and paste it in the same field on the other site. Note that this contains all info from your old website, so you will need to replace the URLs in this cell.

    2. This is entirely up to you

    3. This is possible only if you have the same employees and if they are connected to the same mail. This way every event that is et to busy in their calendar those time slots won't be available for booking on any installations.

    If you have any more questions please open a new ticket and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 


    Kind Regards, 

    Marko Davidovic [email protected]

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