We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3177961
Link Azure MS SQL DB
Closed

Comments

  • Paul Joseph Fassam started the conversation
    November 29, 2022 at 7:52pm

    hi,


    I am trying to use the “use separate Db” section to link my Azure SQL DB. 

    I have tried lots of options but I still get an error. 

    Do you have a help page for this? I can only find one for MYSQL. 

    I am happy to be guided by what works best with your software. I can adjust Azure easily. 

    Thanks. 

  •  1,894
    Miloš replied
    November 30, 2022 at 9:13pm

    Hi, Paul 

    Thanks for reaching out to us

    You should be able to connect the plugin to almost any MySQL, MSSQL, and PostgreSQL database using the Separate DB Connection section in wpDataTables, 

    if you correctly input the details for the connection.

    You first have to check if you have the following drivers installed, and activated.

    3838527468.png

    These drivers need to be installed and activated on the server where your WordPress website is. 

    After you install and activate those drivers, it should work.

    If you're not sure how to install the drivers, please reach out to your hosting provider.

    The server to which wpDataTables is connecting has its own method of establishing the connection, and we're using PHPs logic of connecting to separate connections.

     If there are errors your server returns, those are returned by the server, and only displayed by wpDataTables

     - there's no additional log within wpDataTables that would distinctively show you what's behind the error.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  •   Paul Joseph Fassam replied privately
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