Okay
  Public Ticket #3177776
Create a table button inGenerate a query to the MySQL database is not working
Closed

Comments

  • Poedi started the conversation

    Hi,

    I am trying to create a table using features in 

    "Create a data table linked to an existing data source." but the column in 

    Input data source type cannot be clicked.

    I cannot choose the source of data on this page.


    Please kindly advice

    Attached files:  Screen Shot 2022-11-29 at 22.46.54.png

  •  1,819
    Miloš replied



    Hi, Poedi 

    Thanks for reaching out to us

    -

    It seems this might be some kind of a conflict between our plugin and something else on your site, such as some Bootstrap/JS of your currently active Theme.

    Can you please change the theme and see if the issue is resolved? 

    If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be).

     If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.

    Let me know if you isolate the issue this way.

    If not, i can take a remote look.

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.


    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables