We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When assessing the issue, please jump to the month of January, 2023.
I am finding 2 issues with the calendar view.
1. When we schedule a recurring event, for some reason, only the 1st date appears on the calendar. As an example, The Elite Pre-Academy Program is a recurring event every Saturday for 10 weeks, but only the first session appears.
2. Loading is quite delayed and can be frustrating for customers.
Hello John,
Thank you for reaching out to us.
Please send me a link to Amelia's booking page, so I will be able to reproduce this and help you, be the link provided I see a page that runs a different booking plugin, not Amelia.
Look forward to your reply.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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