We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I'm looking at the affiliate programme and it is not clear to me if the commission is paid every year for the annual membership or just the first year.
For example for the Amelia basic, at €82/year, you mention "You earn $23,70 every time someone buys through your referral link"
Does this mean $23,70/year as long as the client keeps the annual licence? or is this just a one-time commission?
Many thanks for the clarification.
Hello Guillemette,
Thank you for reaching out to us.
It is only for the first purchase. It says "every time someone buys through your referral link".
Once someone does that, they have already bought a subscription, and each next renewal will be done through the customer's profile.
So, they would not be using the referral link for renewals.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables