We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Dear Team,
i have a request - WP Amelia does not show the VAT TAX Amout to the customer when someone is booking a service.
Is there any way to show/calculate VAT within WP-Amelia Booking and use the default VAT Settings from Woocommerce?
Thanks,
Roland
Hello Roland,
Thank you for purchasing Amelia, and for reaching out to us.
Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe and WooCommerce.
What you want is possible to do with WooCommerce products for different services. By default, all services are connected to one WooCommerce product, but if you create multiple products you will be able to choose a product that will be connected to each service.
Once you enable WooCommerce as a payment method, go to the Services page, open one of the services and you will see a Settings tab. When you choose this tab you will see the option “Select WooCommerce product” where you can choose a product that will be connected to this service.
This way, you will be able to set different taxes and other WooCommerce options for each product and each service in Amelia.
Or you can just write the price with tax included and insert (Tax incl.) On behalf of the service.
We will work on this option and hopefully, it will be added in the future.
If you have any more questions please open a new ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
if i connect it to the right service, does that mean WP-Amelia will show the Price with VAT?
thx.
Hello Roland,
Unfortunately, no, that will show in WooCommerce once they are transferred to pay for the appointment. You can try it out and see how it will be displayed. This will give you a clearer picture.
Also, I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables