Hi there, I was playing around with the demo of Amelia and I was checking to see whether users could book events at the same time. From what I am seeing it looks like if a user is logged in and registered for an event on April 15th from 1:00pm - 2:30pm and there's another event at the same time, they're able to double book themselves. Is there any way to prevent customers from double booking? Thank you for your help.
Unfortunately, no, events are separate entities and they can not be double checked for double booking. When a customer try to book the same service for same time slot they will get notified that they have booked that service for that time slot already. But this is not possible for events.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new ticket and we will gladly help you there.
Hi there, I was playing around with the demo of Amelia and I was checking to see whether users could book events at the same time. From what I am seeing it looks like if a user is logged in and registered for an event on April 15th from 1:00pm - 2:30pm and there's another event at the same time, they're able to double book themselves. Is there any way to prevent customers from double booking? Thank you for your help.
Hello Emily,
Thank you for your interest in our product.
Unfortunately, no, events are separate entities and they can not be double checked for double booking. When a customer try to book the same service for same time slot they will get notified that they have booked that service for that time slot already. But this is not possible for events.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
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