We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I was asked today if there was a way to book an entire building block. What that means to me is that if there is a venue that has three different services that are split up but in certain situations they need to booked all together. How would I achieve this and also block out the time slot for each of the individual service. What can I get going that would create one bulk appointment for the three services? Is there a way to achieve this?
Hello Richard,
Thank you for reaching out to us.
We are not sure how that will look exactly but you have the pro license and with the pro license, you can create packages. This way you can book several services in one go. You can try to achieve this with packages of services. You can read more about packages in this link https://wpamelia.com/packages/.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I get that I can book the package in one go but i would like to be able to book all the services at one appointment time. for example, if my business has a game room, basketball court, and a kitchen, I would like to be able to create a package that will book all those services to be used at say 1pm. As I have been using Amelia each service gets pushed further and further down the appointment timeslots. Let me know if i am doing something wrong.
Hello Richard,
Unfortunately, currently, this feature is not built-in in Amelia. Amelia is designed to prevent double booking and for that reason, appointment can be booked for the same time slot that you already have booked. Amelia logic is that one person can be at several appointments at the same time. So what you want to achieve is not possible at this time.
If you have any more questions please open a new ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables