Analyzing your plugin, I understood that, the appointment is also booked after making the payment. when the appointment is rejected or canceled how the payment will be refunded to the customer? Is there a Refund policy or a feature integrated with this plugin?
I'm afraid, at the moment there's no feature for refunding Customers in Amelia. Therefore, refunds should be proceeded manually through the payment system. This feature is on our to-do list for future updates. However, you can speed the process up by submitting a request on our website.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Analyzing your plugin, I understood that, the appointment is also booked after making the payment. when the appointment is rejected or canceled how the payment will be refunded to the customer? Is there a Refund policy or a feature integrated with this plugin?
Hello Karthick,
Thank you for your interest in our product.
I'm afraid, at the moment there's no feature for refunding Customers in Amelia.
Therefore, refunds should be proceeded manually through the payment system. This feature is on our to-do list for future updates. However, you can speed the process up by submitting a request on our website.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
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