As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #3174875
Approved vs Pending Appointments
Closed

Comments

  •  4
    Tara started the conversation
    November 25, 2022 at 5:41am

    Hey Team,

    How can I book a customer appointment directly into pending status?  Sometimes customers want to book far in advance but our staff haven't always finalised their schedules that far in advance.  So it would be good to be able to book from the back end as a Manager or Administrator directly into pending status.  At this stage is seems I need to book the appointment as Approved, then I have to change the status afterwards in the Appointments screen.  This means that the customer will get the appointment confirmed notifications, then they'll get another notification directly afterwards saying it's pending.  This seem counter intuitive.  Is there something I'm missing?

    Thanks a million!

  •  1,733
    Marko replied
    November 25, 2022 at 12:44pm

    Hello Tara,

    Thank you for reaching out to us.

    You had a good idea it just needs different order. You need to go to settings/general settings and then set the general status for appointments as pending and then you book the appointment and after that, you need to set the general status for appointments to be approved.

    This is the best way to achieve what you need. This way the customer will get pending notification right away.

    Hope this helps.

    If you have any more questions please open a new ticket and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 


    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables