We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I was wondering if there were any way to limit the number of records any given user can create. I'm creating an application for teachers to use to keep track of student assessment results, but I'm worried that some of them may go overboard and create way too many records on the platform.
Thanks!
John
Hi, John
Thanks for reaching out to us
-
I am sorry to disappoint you, but at this time, we don't have a built-in feature to achieve this, but you can suggest it for our developers - they will do their best to make a solution in the future.
Please feel free to search on our suggestions page,
to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
-
If you need a solution for it now, maybe it can be done with a high level of custom work, but I am not sure, to be honest. Our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near future.
We can recommend reaching out to someone who does custom solutions, such as WP Kraken, but we can't advise on their pricing.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Milos,
Thanks so much for getting back to me. I will make the recommendation on the suggestions page. Do you know of any plugins that have functionality like this or that can report on how many records are being created so that I can get notified if and when a teacher creates too many records?
Thanks again! I love the plugins you guys create.
John
Hi, John
I am not aware of any plugin that can accomplish something like that, either to limit how many rows a user can create,
or to send you a report when they reach a certain number of rows.
I will just double-check with our senior 2nd level Team to see if they know any kind of a workaround to achieve this goal.
We will report back to confirm if there is something like that available in any way.
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Milos. I'll look forward to hearing from you.
Hi, John
We have confirmation.
I am truly sorry to dissapoin you, but at this time, we don't have a built-in feature to achieve this,
you can suggest it for our developers - they will do their best to make a solution in the future.
Please feel free to search on our suggestions page,
to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
-
If you need a solution for it now, maybe it can be done with a high level of custom work, but I am not sure, to be honest. Our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near future.
We can recommend reaching out to someone who does custom solutions, such as WP Kraken, but we can't advise on their pricing.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Milos,
Thanks again for taking the time to look into it for me. I appreciate it.
Take care,
John
Hi, John
You're welcome, i am happy to advise.
Please don't hesitate to create new tickets for any questions you might have
Have a nice day!
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables