Okay
  Public Ticket #3173968
email reminders for customers
Closed

Comments

  • Lanx started the conversation

    Hello,

    We'd like to use our Amelia licence to take bookings for a vineyard who offer tours, wine tastings and table bookings for their vineyard tasting space - known as The View. 

    The venue has a maximum capacity of 40 and all the different types of bookings need to share this area so are co-dependant in terms of availability. 

    Also, importantly, we want people to receive an email reminder of their booking a day before their reservation occurs.

    Please can you let us know if this is possible with Amelia?

    Many thanks, 

    Alex & Lanx

  •  1,157
    Uroš replied

    Hello Lanx,

    Thank you for reaching out to us.

    In regards to the email reminders, you need to set up a cronjob.

    cron is a Linux utility that schedules a command or script on your server to run automatically at a specified time and date. A cron job is the scheduled task itself. Cron jobs can be very useful to automate repetitive tasks like in our plugin for notifications.

    Depending on the server, there are different configurations for it, which you can contact your hosting provider about, or you can check out one of the solutions for it on this link.

    Also, you can try this:

    */15 * * * * wget -q -O - "https://www.yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send"

    Or this:

    */15 * * * * /usr/local/bin/php ~/public_html/wp-cron.php --action='wpamelia_api' --call='/notifications/scheduled/send'

    Or this:

    GET 'https://yourdomain.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send' > /dev/null

    WP Crontrol plugin is the best option if you're not familiar with cron jobs. You can find more info about it, and detailed instructions on how to set it up in our FAQ section.

    So, if you already read that, and still need some clarification here's some further info.

    You copy only the URL from below a scheduled notification:

    7810032183.png

    Then, go to Tools/Cron Events, and click on the "Cron Schedules" tab. In it, add a 15-minute interval:

    2487877415.png

    Then go back to the "Cron Events" tab and click on "Add new":

    9085918175.png

    Below it, select the "PHP Cron event" radio button, and add the URL you copied from Amelia/Notifications in this form:

    file_get_contents("yourURL");
    2095163400.png

    Below it add the name and set it to run a few minutes in the future, using the provided time format. So, if you're adding the cron event at 12:45 (local, current time), set it to run at 12:50; and then select the schedule you previously selected:

    7642938415.png

    Click on Add Event, and that's it.

    The cron runs every 15 minutes and checks if there's an email to be sent. So, in Amelia Notifications, your scheduled notifications are set to run every day at a certain time. If you set that time to be 15:00 (for example), the emails will be sent when the cron runs after that time.

    For example, there's an appointment booked for tomorrow, and it's currently 14:44 - the cron runs, but since it's not yet 15:00, it doesn't send anything. It runs again after 15 minutes, so at 14:59, but there are still no emails flagged by Amelia, so it doesn't send anything. Then it runs again at 15:14 and it sees there's an email that should've been sent at 15:00, so it sends the email. It will only send emails when Amelia sees an appointment scheduled for the next day.

    For sharing the capacity between different services, you would need to create one employee which can only be booked once at a time. If you want a capacity per location specifically, that is currently not possible with Amelia's built-in features, but we have the plan to add this feature in one of the future updates.

    Please let me know if you have any other questions.


    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables