We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear support,
I would like an employe to be able to create her appointement herself _AND_ select a starting hour that is before what has been confirgured in the employee panel.
As the admin of the web site, I can select any time slots during the day for the same employee, see screen capture.
When she tries to do the same herself, the picklist only gives the possible time slots configured in the "Employee/working hours" tab.
Thanks fot the help,
Fred
Hello Frederic,
Thank you for reaching out to us.
This is because of the "Allow admin to book appointment at any time" option on the Amelia/Settings/Admin page.
The employee does not have that option, the only option would be for the admin to book it instead of the employee.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
This would be very helpful to have a such possibilty for self-employed companies. Clients have to book the official slots, but the employe can book any slot she wants.
Note that I have given her the wordpress Admin role but this did not help.
Many thanks
Fred
Hello Frederic,
Yes, that cannot work at the moment as it causes a conflict between the roles.
I have passed this suggestion to our management and hope that this option will be implemented for the employees as well,
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables