We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How do i connect woocommerce coupons with amelia coupons? Because i noticed amelia codes does not work in woocommerce and woocommerce coupons does not work in amelia.
And how can i sell a coupons code? For example i want to sell a christmas package with 5 services in the shop and if he buys it he gets a code with 10 uses of -100%.
How can i automate generating a new coupon code after someone bought this package?
Also is there a way of displaying how many uses are left? Maybe a shortcode? For example if the user buys the package and uses a few of them it would be nice if he can enter his code in the account section and get his count of how many uses this code has left.
Hello Marc,
Thank you for reaching out to us.
When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
1. You can not connect WooCommerce coupons with amelia coupons. They are two different product for two different plugins.
2. Also you can not sell coupons. This would be gift vouchers. We don't have gift vouchers but we have an option for creating discount codes. These codes Our can be set and sent automatically in our notifications after the customer schedules X number of appointments or you can give on some other way to your customers. More about our coupons you can read here (below the "Payments" part).
3. Regarding "How can i automate generating a new coupon code after someone bought this package?" - All coupons must be created manually.
4. Unfortunately, currently, this feature is not built-in in Amelia.
If you have any more questions please open another ticket and we will gladly help you there. Our policy is to have one issue or question per ticket because of the reasons that are described already.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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