As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Is it possible to resend a an appointment notification?
I have a customer who used the wrong email address. I have corrected the email address and would like to resend the notifications that were sent to the wrong email address.
How can I do that?
Hello Robin,
Thank you for reaching out to us.
You can not resend as such but what you can do is you can cancel the old appointment and approve it in a matter of seconds and the customer will get the notifications that were intended for the approved appointment.
Hope this helps.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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