Hello Balendu Goswami,

Thank you for reaching out to us.

We went on your site and on several devices we could see Amelia's booking form

As far as we can see everything works on every device and we do not see any issues.

If you have any more questions please open another ticket and we will gladly help you there.

We wish you all the best.

Have a nice day. 

Hello Balendu Goswami,

On this link that you have sent us there is no Amelia booking form showing even on the desktop

Can you please send us the screenshot of the page from the back where we can see the shortcode for this page?

Looking forward to your reply. 

Hello Balendu Goswami,

On this link https://www.wiesbaden-ayurveda-massage.de/ganzkoerper-massage/ we can not see the booking form

You can probably see it o the desktop because you are logged in. On mobile most likely you are not as we are not and we can not see it.

The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in a Security plugin (if you have any), or they're on your server's side. 

The best option would be to reach out to your hosting provider, send them the link of the booking page and tell them exactly what you told us - you can see the page when you're logged in as an admin, but you can't see it from an incognito window (or when you're logged out). They should be able to lift the block, so admin-ajax calls are sent for non-logged-in users also.

We wish you all the best.