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  Public Ticket #3171578
Intgration questions before suggesting the Amelia solution to a client
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  • Sandeepa started the conversation

    Before I could present Amelia as a solution tool for a client's website, I needed clarity about the following issues. This is for a mental health clinic. First-time users fill out the intake form. Based on their requirements, they will be shown a selection of counsellors. They then book a single appointment or buy a package of multiple sessions. They pay for the entire package, but book a single appointment at a time.

    I need to show a demo to the client as proof of concept that this works. My questions are

    1. What forms do I need to use to integrate with Amelia?

    2. Can I create sample employees (therapists in this case) and integrate their Google calendars within Amelia, so sample bookings can be demonstrated?


  •  1,127
    Uroš replied

    Hello Sandeepa,

    Thank you for expressing interest in the Amelia plugin.

    You can check one of our demo websites on the following link.

    1. Can you please elaborate on this question? 

    2. With Google Synchronization, all employees in Amelia can sync their working schedule with their Google Calendar. Each appointment booked in Amelia will be added to their Google calendar with the customer added as a participant.

    If Employee already has events in the Google calendar marked as busy, those will not be available for booking in Amelia – this will prevent overbooking. Rescheduling, canceling, or deleting the appointment needs to be done in Amelia. Suppose you reschedule the appointment in Google Calendar. In that case, that will not reflect in Amelia, but if you reschedule the appointment in Amelia, it will be updated in Google Calendar as well.

    Please let me know if you have any other questions.


    Kind Regards, 

    Uros Jovanovic
    [email protected]

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  • Sandeepa replied

    I will elaborate on the form question.

    There is a patient intake form on the website. With standard fields like name, email, phone, age, gender and reason for needing therapy (this is a mental health website).Based on the input the counsellor (employee) comes up. For which the patient can then book an appointment.

    Can the native Amelia plugin do this, or will an external form be needed? If an external form is needed, which ones integrate with Amelia?

  •  1,127
    Uroš replied

    Hello Sandeepa,

    Unfortunately, this cannot be configured in Amelia that way at the moment, as there is no option to add conditional logic to the custom fields.

    I have passed this suggestion to our management and I hope that it will soon be implemented.

    Please let me know if you have any other questions.


    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables