As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Hi there,
is there a reason why when I try to upgrade my license from my account is more expensive than the black friday promo for non-members?
Thanks!
Hello Christian,
Thank you for reaching out to us.
Sales do not apply to upgrades. Discounted price is only for new licenses. So what you can do is you can cancel your subscription for the old license and buy a new one. Or you can buy just the new license and have two licenses.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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