I purchased this plugin on behalf of my client who no longer wishes to have this service on her website as she has a similar product that she was unaware of. I am requesting to cancel the subscription and get a refund.
Thank you for reaching out to us and really sorry to hear that you are moving away from the Amelia plugin.
Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:
If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund Policy, wpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
hello,
I purchased this plugin on behalf of my client who no longer wishes to have this service on her website as she has a similar product that she was unaware of. I am requesting to cancel the subscription and get a refund.
Thank you,
Kaitlyn
Hello Kaitlyn,
Thank you for reaching out to us and really sorry to hear that you are moving away from the Amelia plugin.
Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:
If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund Policy, wpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
Kind Regards,
Uros Jovanovic
[email protected]
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