I'm afraid, at the moment there's no feature for refunding Customers in Amelia.
Therefore, refunds should be proceeded manually through the payment system. This feature is on our to-do list for future updates. However, you can speed the process up by submitting a request on our website.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
Hello,
how can I refund customer from Amelia dashboard when customer has paid within stripe method ?
Thank you.
Best regards.
Hello Joffrey,
Thank you for reaching out to us.
I'm afraid, at the moment there's no feature for refunding Customers in Amelia.
Therefore, refunds should be proceeded manually through the payment system. This feature is on our to-do list for future updates. However, you can speed the process up by submitting a request on our website.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Ok thank you.
Question 2 : So if we use woocommerce integration, can we retrieve each amelia order in woocommerce as woocommerce order ?
I'm asking because, as you certainly know, we can refund automaticaly an order with Stripe Payment Gateway from common woocommerce order panel.
Thank you.
Best regards
I made a test,
Yes it is possible to refund automaticaly within woocommerce.
Thanks.
Have a nice day.
Hello Joffrey,
We are glad to hear that you were able to manage that from WooCommerce.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables