We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello.
This now seems to happen with each update - MainWP tells me there's an update on multiple sites. I don't want to update 'blind' so I go to view the changelog. Nothing there.
Please could you ensure that the changelog is in place and updated when you release a new version?
Thanks
Hello Mat,
Thank you for reaching out to us.
We try to update the documentation as soon as it is possible. New update should released soon and we will change our change log. In the meantime this what is new
Version 5.6
Update with a couple of new options, improvements, and bug fixes:
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks
To be clear - you say 'New update should released soon and we will change our change log.' - that was my point - 5.6 was already showing as an upgrade via Main WP but there was no mention of it in Changelog.
Hello again Mat,
We release the change log manually, and depending on whether the documentation is 100% ready for the update, it can be released within 24 hours. We try to make it happen at the same time when the update is released, but since it is not automatic, we cannot guarantee that it will be like that.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables