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  Public Ticket #3168815
Display service
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  • Elion started the conversation

    Hi, I created three categories to which I assigned services. Why if a category has 4 services on the site does it only display 2?

  •  111
    Stanislav replied

    Hello Elion,

    Thank you for reaching out to us.

    Please check these points:

    1. Are these services visible on the site? 

    9142153063.png

    2. If they are, is the employee assigned to these services?

    3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:

    4053371065.png

    In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.

    4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.

    5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.

    Let me know, if it helps.

    Look forward to your reply.

    Have a nice day!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

    Rate my support

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  • Elion replied

    Hi Stanislav, my settings were all correct. I had to uncheck the collaborators options then put them back, and after saving the error disappeared. I take the opportunity to ask you how I can display the services in two columns when using the catalog shortcode

  •  111
    Stanislav replied

    Dear Elion,

    I am delighted to hear that this has been resolved. 

    Thank you for letting us know. 

    I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.

    The catalog is adaptive and the number of columns depends on the width of the container, you can try to reduce the size of the container so that the services are displayed in two columns.

    Anything else that we could assist with, please don't hesitate to create new tickets.

    Have a nice day!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs

    You can try wpDataTables add-ons before purchase on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables