We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello everyone,
I am building a website with a course booking option. These courses have multi-day events, e.g.
Monday 1.10.XXXX 18:00-18:45
Monday 8.10.XXXX 18:00-18:45
Monday 15.10.XXXX 18:00-18:45
etc. They are always the same day of the week and the same time. And in contrast to a recurring event, customers need to be signed in to every event at once. The display of such cases of Amelia does not suit my wishes at it gets very cluttered and unorganized. You can see what I mean in the attached screenshot.
I'd prefer it to be in the form of: "Mondays 18:00-18:45"
I wrote a script that is parsing everything, and could potentially manipulate the HTML after the page load, but I wouldn't want it to be this way. Also, it wouldn't be reliable after Updates to the plugin.
So please, tell me how to approach this, or if I have overlooked an opportunity that already exists.
Hello Jennifer,
Thank you for reaching out to us.
I have passed this issue to our level 2 support team and we will provide you with an update as soon as we have one.
Have a great weekend!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Jennifer,
Currently, there is no better way to resolve this right now. As you suggested, you can hide this div with dates with custom CSS and add one that suits your needs. Unfortunately, we can't change the functionality of this because of other users.
You can also add event time in the description slot and hide the header one with CSS.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables